We give you domain and hosting: The only territory on the Internet that is truly yours
We believe every entrepreneur and small business has the right to their own space on the internet: their domain, their website, their digital identity. A place where the rules are set by the business owner, not an outside platform. Where reach doesn't depend on an algorithm. Where what you build is a real asset — yours, that no one can close or restrict.
That conviction is why Neolo has existed since 2002. Long before social media took center stage in digital life, we already saw that true online independence for a business comes from having your own domain and hosting. Not an account inside a corporation, but your own territory on the internet.
Platforms change the rules whenever they want. Your website doesn't. It's yours: your colors, your voice, your content. You reach anyone, anywhere in the world, without asking permission, without middlemen, without geographic limits. That's what we offer, and it's why we keep offering it.
No middleman algorithms
Your website reaches people who are searching for what you offer. No one decides if your content is worth showing or how many people can see it.
Total ownership
Your domain and your site are yours. No one can shut them down, restrict them, or change the terms on you mid-way.
Your rules, your identity
Colors, content, tone, structure: all your decisions. No third-party platform terms limiting what you can say or how you say it.
Over two decades helping SMBs
How we work and why it matters
Customer is the priority
Our customers' websites and email accounts come first. Everything we do revolves around keeping that working well.
Happy team = better customers
We found that to serve our customers better, we first need to take care of our team. Autonomy, wellbeing and growth aren't perks, they're part of the job.
Remote since 2014
Long before it was trendy: no central office, no time cards. A distributed team that works because it trusts what it does.
Results, not schedules
Since 2020 we don't track the clock. We measure what matters: customers are well served and work is done with quality.
AI where it belongs
Since 2023 we use AI for everything that can be automated and isn't priority. Support remains human because that's a deliberate choice.
Always one step ahead
We adopt technology before it's mandatory — not to seem modern, but to deliver better service at reasonable cost with no hidden catches.
US company with servers around the world
Neolo is incorporated in the United States. Servers are distributed across the Americas, Europe and Asia so speed reaches wherever your customers are. Our support team operates from the Americas and the United Kingdom.
- ✓Servers in Americas, Europe and Asia
- ✓Human support from Americas and UK
- ✓Company registered in the United States
- ✓Active customers in 20+ countries
The milestones that define us
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2002
Neolo is born
A 16-year-old launches Neolo from his bedroom in his parents' house, amid political turmoil and the dot-com crash. Mission: give SMBs affordable online presence without relying on outside capital.
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2006
First employees and first office
First hires in technical support and server administration, plus strong growth, lead us to open an office to work side by side.
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2014
Fully remote team
Long before it was a trend: we closed the office and let the team work from wherever they chose. Better quality of life, same commitment to customers.
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2020
No schedules, just results
We stopped tracking hours and started measuring what matters: are customers being well served? A happy team delivers better support.
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2021
Team takes over operations
Operations are handed day-to-day operations to the same team that had been running the company for years. Spirit and values remain exactly the same.
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2023
AI integrated where it belongs
We implemented AI in everything that can be automated and doesn't require human judgment, so the team can focus on what machines can't do: truly understanding and helping real people.